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Privacy Policy

Providing services and products through the Alhulais Commercial Group store requires the collection and processing of certain data about store users. Alhalees Group manages your data legally in accordance with the laws applicable in the Kingdom of Saudi Arabia, in a manner that preserves the user’s right to the privacy of their personal data, while granting us certain permissions that enable us to provide you with the store’s services and products.

First: Definitions:

In this policy, unless the context requires otherwise, the following terms shall have the meanings indicated:

  • “Alahlees Commercial Group Store” or “Store” or “We” or “Us” or “Our”: Refers to the Alhalees Group website and Alhalees Group in the Kingdom of Saudi Arabia.
  • “User” or “You”: The person who visits, uses, or registers as a member of the store.
  • “Customer”: Any person, institution, or company that places an order to purchase products offered for sale through the store.
  • “Products”: Products offered for sale through the store, including (restaurant, cafe, and hotel equipment) and other products available through the store.
  • “Installation Service”: The paid installation service provided by Alhalees Group. For a list of cities and installation details, please contact customer service.
  • “Policy”: Refers to this document and the terms and conditions it contains.
  • “Data”: Data collected about the user, which is provided to us, or which is collected on devices used to connect to the store, or in connection with visiting and using the store.

Second: Data We Collect About You:

The information we collect from customers helps us personalize our customers’ shopping experience and continuously improve it.

  • We receive and store any information you enter on our website or provide to us in any other way.
  • We do not store credit card information.
  • We use the information you provide for purposes such as responding to your requests, customizing your future shopping experience, improving our stores, and communicating with you.

When you agree to receive marketing emails from Alhalees Group by checking the box at checkout, you will be added to our mailing list, and you can unsubscribe at any time.

Third: Information Sharing:

Your information is very important to us, so we do not share any customer information with any party and maintain your complete privacy.

Fourth: Discounts and Coupons:

  • All coupons and discount codes in the Alhalees Group online store exclude [Equipment Type] and what falls under its category.
  • All offers, discounts, and coupons are subject to terms and conditions.
  • For any inquiries or questions, please do not hesitate to contact us.
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